Returns & Exchanges
At Lily Blanche, we want you to be completely enamored with your new fashion pieces, which is why we offer a seamless 30-day return policy for all unworn items. If your selection isn't quite the perfect fit, we are committed to making your exchange or refund as effortless as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive your return authorization.
- 2.Package Securely
Place the items in their original Lily Blanche branded packaging to ensure they are protected during transit, ensuring all original tags remain attached.
- 3.Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, making sure to keep a copy of your tracking receipt.
- 4.Receive Refund or Exchange
Once our quality control team inspects your return, we will process your full refund to the original payment method or dispatch your exchange within 5-7 business days.